Warning About E-ZPass Toll Scam
Recently, many New Yorkers have been hit by a fraud scheme related to E-ZPass tolls. Governor Kathy Hochul has finally stepped in to warn the public, but her response came nearly a week after other agencies raised the alarm about these scams. Unfortunately, she failed to mention that this fraudulent activity has arisen in the midst of confusion over her administration’s controversial congestion pricing plan.
Understanding the Scam
Scammers have been sending fake text messages to drivers, claiming they need to pay overdue tolls or face severe consequences. These messages falsely suggest that motorists owe money when, in reality, they do not. This scam is exploiting the confusion created by the state’s new congestion pricing system, which aims to manage traffic and fund transportation projects.
Key Points of the Scam:
- Fake E-ZPass messages are sent via text or email.
- The messages urge people to pay unpaid tolls urgently.
- The scammers are banking on the confusion created by the congestion pricing initiative.
Governor Hochul’s Late Warning
In her late response, Governor Hochul emphasized safety and advised residents to be cautious. She reassured the public that legitimate communications from E-ZPass or "Tolls by Mail" will never ask for personal or sensitive information through text messages or emails. The governor stated, "Public safety is my top priority…consumers should know that E-ZPass will never send a text or email requesting personal information."
Despite her well-intentioned warning, it was disappointing that such an important issue was addressed only after other organizations had already mobilized to protect the public. State agencies, including E-ZPass administrators, had already been issuing alerts regarding this scam for days.
The Context of Confusion
One significant aspect missing from Hochul’s announcement is how the scam is linked to her rollout of the congestion pricing policy. This policy, which took effect on January 5, 2023, imposes a $9 toll on vehicles that enter Manhattan South of 61st Street during busy hours. The goal is to reduce traffic congestion in Midtown Manhattan and generate funds for various MTA capital projects.
Key Features of the Congestion Pricing Plan:
- Imposes tolls to reduce traffic flow.
- Affects drivers entering Manhattan specifically.
- Aims to raise funds for public transit improvements.
Given the timing of the toll scam, it’s evident that the fraudsters are taking advantage of the confusion surrounding the new pricing plan. Many drivers are unsure about the tolls they may owe, making them more susceptible to falling for these fake messages.
Responses from Other Authorities
In her announcement, Hochul included comments from other officials, including Walter Mosley, New York’s Secretary of State, and Frank Hoare, Executive Director of the Thruway Authority. While Hochul’s warning came late, these authorities have been proactive in addressing the scam, emphasizing the importance of protecting customers from such deceptive practices.
Hoare’s statement highlighted their commitment, saying, "Our focus is on protecting our customers from scams like these and ensuring that they use the correct payment methods."
Staying Safe: How to Avoid Falling for the Scam
To help New Yorkers avoid becoming victims of this scam, officials recommend a few essential precautions:
Verify Communications: Always check the source of any message asking for money. Genuine organizations will not ask for sensitive payment information via text or email.
Do Not Share Personal Information: Never provide personal or financial details in response to unsolicited messages.
Report Suspicious Messages: If you receive a suspicious communication, report it to local authorities or the relevant organizations.
- Stay Informed: Keep tabs on official announcements regarding tolls and transportation policies to minimize confusion and misinformation.
Conclusion
As New Yorkers navigate ongoing changes in toll policies and pricing, it’s vital to remain vigilant. While Governor Hochul eventually warned the public about the E-ZPass scam, it’s crucial for all motorists to educate themselves on how to identify and avoid fraudulent attempts. By staying alert and informed, individuals can protect themselves from falling victim to these scams while also navigating the complexities of the city’s transportation system.
